Ɔhwɛ a tenabea ka ho wɔ Redhill, Surrey01737 761904
CQC nhwehwɛmu gyinabea nyinaa: Ɛhia nkɔsoɔHwɛ nhwehwɛmu gyinabea ne amanneɛbɔ

KOKOAMSƐM NE KUKI

Wo kokoamsɛm
ho hia.

Amanneɛbɔ yi kyerɛ sɛdeɛ Nash Care Homes Ltd de nsɛm a ɛfa wɛbsaet yi, nsɛmmisa a ɛfa nneɛma nyinaa ho ne abusuafoɔ, nnamfo ne adwumayɛfoɔ titire a wɔbɛsra no adwenkyerɛ di dwuma. Ɔhwɛ ho nkrataa ne adwuma abisadeɛ wɔ wɔn ankasa kokoamsɛm ho nkyerɛkyerɛ a ɛyɛ soronko.

Nsiesie a ɛtwa toɔ: 19 October 2026

Hwan na ɔhwɛ wo ho nsɛm so?

Nash Care Homes Ltd ne nsɛm sohwɛfoɔ a ɛhwɛ ankorankoro ho nsɛm a yɛde di wo nsɛmmisa anaa w'adwenkyerɛ ho dwuma no so. Sɛ wowɔ kokoamsɛm ho nsɛmmisa anaa abisadeɛ a, di yɛn Nsɛm Ahobanbɔ ne Banbɔ so Panin nkɔmmɔ wɔ enquiries@nashcarehomes.com, frɛ 01737 761904, anaa twerɛ kɔ Ashleigh House, 39 Redstone Hill, Redhill, Surrey, RH1 4BG.

Berɛ a wodi yɛn nkɔmmɔ

Yɛnya din, nkitahodie ho nsɛm ne nsɛm a wopaw sɛ wode bɛma yɛn wɔ email anaa telefon so. Yɛde saa nsɛm yi bua wo nsɛmmisa, yɛkora nkɔmmɔ a ɛfa ho no ho nkrataa so, na yɛpene anammɔn a ɛfata a ɛdi hɔ so.

Nsɛmmisa a ɛfa nneɛma nyinaa ho no, yɛn mmara mu nnyinasoɔ ne mfasoɔ a ɛfata na mmara gye tom: sɛ yɛbɛbua nnipa a wɔbisa yɛn fie ne ɔsom ho asɛm, na yɛahwɛ nkɔmmɔ no so. Yɛsrɛ wo fa nsɛm a ɛho hia ma wo nsɛmmisa a ɛdi kan no nko ara ma yɛn. Ɛnhia sɛ wodi yɛn nkɔmmɔ anaa woma wo ho nsɛm ansa na woahwɛ wɛbsaet no, nanso sɛ yɛnni ɔkwan a yɛbɛfa so adi wo nkɔmmɔ a, ebia yɛrentumi mmua wo nsɛmmisa.

Yɛsrɛ wo ma wo email a ɛdi kan no nyɛ nsɛmmisa a ɛfa nneɛma nyinaa ho nko ara. Sɛ yɛhia wo nipadua hwɛ anaa apɔmuden ho nsɛm a, yɛbɛka ɔkwan pa a wobɛfa so de ama yɛn ho asɛm na yɛakyerɛ sɛdeɛ yɛde bɛdi dwuma. Nsɛmmisa a ɛfa nneɛma nyinaa ho amanneɛbɔ yi nkyerɛ mmara mu tebea foforɔ a ɛfa apɔmuden anaa kokoamsɛm foforɔ ho dwumadie ho.

Abusuafoɔ, nnamfo ne adwumayɛfoɔ titire adwenkyerɛ

Yɛn adwenkyerɛ nkrataa no ma wobɛtumi aka Ashleigh House nsrahwɛ anaa biribi a ɛsii nkyɛeɛ ho asɛm akyerɛ yɛn, a nkamfoɔ, ahiasɛm ne nsusuiɛ ka ho. Ɔfa yi fa adwenkyerɛ a wɔde ma wɔ krataa so anaa Microsoft Forms so ho.

Yɛnya adwenkyerɛ a wode brɛ yɛn, nsɛm biara a wopaw sɛ wode bɛka wo nsrahwɛ anaa w'adwuma dibea ho, ne wo din ne email address sɛ wode ka ho a. Intanɛt so mmuaeɛ nso de nsɛm a ɛfa sɛdeɛ wɔde brɛɛ yɛn ho ka ho, te sɛ berɛ a yɛgyeeɛ. Wo pɛ mu na wode wo ho hyɛ mu. Wobɛtumi agya nsɛmmisa bi a woammua na ɛnhia sɛ wode wo din anaa email ma. W'adwenkyerɛ bɛtumi ama wɔahu wo anaa obi foforɔ, enti fa nea ɛho hia nko ara ka ho.

Yɛde adwenkyerɛ te nnipa suahunu ase, hu adwumayɛ pa, hwehwɛ ahiasɛm mu, yɛ nkɔsoɔ ho nhyehyɛeɛ na yɛtwerɛ anammɔn a yɛafa. Sɛ wobisa mmuaeɛ na woma email address a, yɛde bua wo. Adwenkyerɛ a yɛtaa di ho dwuma yi, yɛn mmara mu nnyinasoɔ ne mfasoɔ a ɛfata na mmara gye tom: sɛ yɛbɛte ɔsom no ase, ama ayɛ yie na yɛabua ahiasɛm. Mmuaeɛ a wobisa yɛ nkitahodie ho ɔpaw; ɛnyɛ dawuro a woapene so sɛ wobɛgye.

Yɛsrɛ wo mma w'ankasa anaa afoforɔ ho nsɛm, yadeɛ ho nsɛm anaa kokoamsɛm foforɔ a ɛho nhia. Sɛ adwenkyerɛ de asɛm bi ba a ɛhia ɔhwɛ, nnipa ho banbɔ anaa anwiinwii ho dwumadie a ɛdi nhyehyɛeɛ a wɔahyɛ ato hɔ akyi a, ebia yɛbɛhia sɛ yɛfa saa ɔkwan no so di akyire, na yɛde ne kokoamsɛm ho nkyerɛkyerɛ ne mmara mu nnyinasoɔ di dwuma. Amanneɛbɔ yi nsi kokoamsɛm ho nkyerɛkyerɛ foforɔ a ɛfa ɔhwɛ ho nkrataa ho no ananmu. Sɛ asɛm no hia ntɛm a, di ɔsom no nkɔmmɔ tẽẽ; ntwɛn krataa no ho mmuaeɛ.

Hwan na ɔbɛtumi anya nsɛm no?

Adwumayɛfoɔ ne adwuma no so ahwɛfoɔ a wɔhia nsɛm no de abua, asan ahwɛ ɔsom no mu anaa ayɛ nea ɛfata no na wɔdi nsɛmmisa ne adwenkyerɛ ho dwuma. Yɛde Microsoft 365 yɛ adwuma email na yɛde Microsoft Forms gye intanɛt so adwenkyerɛ. Microsoft di nkrataa no mmuaeɛ ho dwuma wɔ yɛn ananmu; wɔn a wɔma yɛn mfiridwuma ho mmoa nso boa yɛn nkitahodie. Sɛ ɛho hia sɛ yɛdi anwiinwii ho dwuma, yɛdi mmara mu asɛdeɛ so anaa yɛbɔ obi hokwan ho ban a, ɛbɛtumi ayɛ sɛ ɛho hia sɛ yɛde nsɛm no ma afotufoɔ a wɔwɔ nimdeɛ titire anaa atumfoɔ a asɛm no fa wɔn ho.

Wɛbsaet tenabea ne mfiridwuma ho nsɛm

Wɔn a wɔma yɛn wɛbsaet tenabea, de emu nsɛm kɔma ahwɛfoɔ na wɔbɔ ho ban no nya mfiridwuma ho nsɛm te sɛ wo IP address, wo browser ho nsɛm ne nkrataafa a wobisa, sɛdeɛ ɛbɛyɛ a wɛbsaet no bɛda adi, wɔabɔ ho ban na ayɛ adwuma.

Mfiridwuma ho nsɛm dwumadie a wɔyɛ wɔ yɛn ananmu no gyina yɛn mfasoɔ a ɛfata na mmara gye tom sɛ yɛbɛma wɛbsaet a ɛyɛ adwuma na ɛwɔ ahobanbɔ. Sɛ wopɛ nsɛm pii fa nnwuma a wɔboa yɛn no ho a, di yɛn nkɔmmɔ fa nsɛm a ɛwɔ soro no so.

Berɛ tenten sɛn na yɛkora nsɛm so?

Yɛnni berɛ a yɛahyɛ ato hɔ pɔtee sɛ yɛde popa email a ɛfa nsɛmmisa a ɛfa nneɛma nyinaa ho. Nsɛm no a yɛhia sɛ yɛkora so gyina sɛ yɛhia de abua nsɛmmisa a ɛda so rekɔ so, ahwɛ nkɔmmɔ a ɛtoa so no so, anaa adi anwiinwii, mmara anaa nkrataa so kora ho ahwehwɛdeɛ pɔtee bi so. Wobɛtumi afa nkitahodie ho nsɛm a ɛwɔ soro no so abisa yɛn sɛ yɛnsan nhwɛ nsɛm a ɛfa wo nsɛmmisa ho no mu. Sɛ nsɛmmisa no dan ɔhwɛ ho nhyehyɛeɛ anaa adwumafa ho adeyɛ a, yɛde nsɛm so kora ho nhyehyɛeɛ soronko a ɛfa ho no di dwuma.

Yɛkora adwenkyerɛ a wobɛtumi de ahu onipa no so berɛ tenten a ɛho hia sɛ yɛde san hwɛ asɛm no mu, wie na yɛhwɛ akyidie anammɔn, na yɛdi anwiinwii, nnipa ho banbɔ, mmara anaa nkrataa so kora ho ahwehwɛdeɛ a ɛfa ho so. Saa ahiadeɛ yi na ɛkyerɛ berɛ tenten a yɛkora so; berɛ baako nni hɔ a ɛfata mmuaeɛ biara. Adwenkyerɛ a ɛkɔ ɔhwɛ, nnipa ho banbɔ anaa anwiinwii ho nkrataa mu no di saa nkrataa no so kora ho nhyehyɛeɛ akyi. Wobɛtumi afa nkitahodie ho nsɛm a ɛwɔ soro no so abisa yɛn sɛ yɛnsan nhwɛ sɛ ɛho da so hia sɛ yɛkora w'adwenkyerɛ no so anaa.

Nsɛm ho dwumadie wɔ aman foforɔ so

Email, intanɛt so nkrataa ne wɛbsaet tenabea ho nnwuma yɛ adwuma wɔ aman pii so, enti wɔbɛtumi adi nsɛm ho dwuma wɔ UK akyi. Sɛ wɔde nsɛm kɔ baabi foforɔ wɔ yɛn ananmu a, ɛsɛ sɛ wɔde nsɛm ho banbɔ a mmara hwehwɛ di dwuma. Di yɛn nkɔmmɔ fa nsɛm a ɛwɔ soro no so bisa nhyehyɛeɛ ne banbɔ a ɛfa wo nsɛmmisa anaa w'adwenkyerɛ ho.

Kuki ne link a ɛkɔ wɛbsaet foforɔ so

Yɛkora akyi fitaa anaa tuntum a woapaw no wɔ wo browser mu sɛdeɛ ɛbɛkae berɛ a wosan ba. Yɛmfa saa ɔpaw yi nyɛ nhwehwɛmu anaa dawuro.

Yɛmfa nhwehwɛmu anaa dawuro akyidie, nkitahodie nkrataa anaa map a wɔde ahyɛ mu nkaa wɛbsaet no ho. Nsɛmfua nkyerɛweeɛ su, mfonini ne logo no ka wɛbsaet no ho na wɔde ba. Wɛbsaet tenabea ne ahobanbɔ nnwuma bɛtumi de kuki a ɛho hia anaa mfiridwuma a ɛte saa adi dwuma de ama wɛbsaet no ayɛ adwuma na wɔabɔ ho ban.

Email ne telefon link bɛbue app a woapaw. Link a ɛkɔ Google Maps, CQC ne wɛbsaet afoforɔ so no de wo kɔ nnwuma a ɛwɔ wɔn ankasa kokoamsɛm ne kuki ho nsɛm.

Wo hokwan sɛ wobɛka sɛ wompene so

Wobɛtumi aka sɛ wompene so sɛ yɛde wo ho nsɛm di dwuma berɛ a yɛgyina mfasoɔ a ɛfata na mmara gye tom so. Di yɛn nkɔmmɔ kyerɛkyerɛ wo tebea mu na yɛbɛsusu w'abisadeɛ no ho.

Wo hokwan afoforɔ ne sɛdeɛ wobɛka w'ahiasɛm

Sɛdeɛ tebea no teɛ no, wobɛtumi abisa sɛ wobɛhwɛ wo ho nsɛm anaa yɛasiesie emu mfomsoɔ, apɛ sɛ yɛpopa anaa yɛto ne dwumadie ano hyeɛ. Hokwan foforɔ, te sɛ nsɛm no a wobɛnya wɔ ɔkwan a wobɛtumi de adi dwuma bio so anaa wo pene a wobɛtwe asan, yɛ adwuma berɛ a mmara mu tebea a ɛfa ho no adi mu. Di yɛn nkɔmmɔ fa nkitahodie ho nsɛm a ɛwɔ soro no so.

Wobɛtumi nso de w'anwiinwii akɔma Information Commissioner’s Office, a ɛyɛ UK ahyehyɛdeɛ a ɛhwɛ nsɛm ho banbɔ so.